Protect Connect
HMRC (reports to the Treasury) · HMRC_0028_2021-Q3 · Last reported March 2024
Department page: HM Treasury
| Data as at | Rating | End date | Whole-life cost |
|---|---|---|---|
| March 2024 | Amber (the department's own assessment) | 4 September 2023 | £269m (price basis not stated) |
Each year’s cost is shown with its price basis. Costs are not compared between years: the March 2024 and March 2025 reports state no price basis, and from March 2026 costs are in 2024/25 prices.
The department’s commentary
This is the department’s own commentary. It may use different prices from the table above, so its figures may not match.
March 2024
Rating: Compared to financial year 22/23-Q4, the Senior Responsible Owner's Delivery Confidence Assessment rating at 23/24-Q4 remained at Amber. This is primarily due to the following factors. Delivery confidence remains amber due to delays with data quality issues the majority of which are out of the programmes control. As a result, a revised approach to planning has been completed with a further detailed plan reflecting the latest issues and impact, options appraisal, and identification of a revised go-live date. As a result of the re-planning additional funding is required, however, this matter is close to being resolved. The operating model has been refined to align with industry and HMRC standards and remains deliverable.
Schedule: Compared to financial year 22/23-Q4, the project's end-date at 23/24-Q4 decreased from 2023-09-05 to 2023-09-04. This is primarily due to the following factors. The programme expects to complete it's final key delivery in Spring and expects to complete fully by Autumn.
Cost: Compared to financial year 22/23-Q4, the project's departmental-agree Whole Life Cost at 23/24-Q4 increased from 235m. to 269m. This is primarily due to the following factors. The whole life cost increase is primarily due to the programme business case lifecycle being extended from 5 to 9 years in order to comply with HM Treasury Green Book standards to include a 5 year run period, post go-live.
Source: IPA Annual Report 2023-24 (data)
Names, figures, dates, ratings and commentary are as the department reported them. Where a rating, cost or date is withheld, the file’s wording is shown. Every major project →